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CONDITIONS

Welcome to the exciting adventure experience with Kayaks el Calo! Before you dive into the fun, we want to share with you some important details to make sure you have the most fun and safely.

1. Emotion and Risk:

In the fascinating world of Kayaks el Calo, our activities are full of excitement and adventure. However, we want you to be aware that due to its nature, there is a potential risk. Don't worry, our expert guides and technicians are prepared and have the appropriate experience to ensure your safety. Follow their instructions as if they were treasures, your safety depends on it!

2. Aquatic Skills:

To immerse yourself in our aquatic activities, it is crucial to know how to swim. If you are a minor, make sure you have the authorization of a responsible adult. We care about your safety in the water.

3. Your Responsibility:

Tell us about any medical conditions that may affect your participation and agree not to be under the influence of alcohol, drugs or narcotics. Also, we reserve the right to pre-test and admit participants at our discretion.

4. Decisions of the Guide:

During the adventure, trust the decisions of our guides. If you disobey, we may have to cancel the activity without the right to a refund. Safety is our number one priority.

5. Unexpected Changes:

Kayaks el Calo reserves the right to modify activities due to reasons beyond our control, such as the weather. In these cases, we offer refunds.

6. Minimum of Participants:

For our excursions, we need a minimum of intrepid adventurers. If we don't meet that minimum, we will offer you a new date or a full refund.

7. Personal Responsibility:

Remember, in case of accidents caused by ignoring the rules, Kayaks el Calo will not be responsible.

8. Reservations and Payments:

To secure your place, if the reservation is online, pay the full amount. If the reservation is by WhatsApp, you can make it through Bizum or the payment link that we will send you. 

9. Cancellations and Refunds:

If you decide to cancel, please let us know at least 48 hours in advance for a full refund. After this period, unfortunately, we will not be able to issue a refund.

10. Photos to Remember:

The photos we take during the activity are our way of capturing those unforgettable moments. They are property of Kayaks el Calo, and we reserve the right to use them without personal identification. 

Ready for the adventure with Kayaks el Calo! We are excited to share unforgettable moments with you. Get ready for fun!

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